The Simple, Quick Way To Keep Your Fleet At Your Fingertips
NASHVILLE, Tenn. – Cummins (NYSE: CMI) announced today the release of its Connected Diagnostics mobile app, which provides the expert guidance and actionable information of Connected Diagnostics delivered directly to a customer’s mobile phone. The mobile app operates with both Apple® and Android® operating systems, and is available to registered commercial users of Connected Diagnostics.
The Connected Diagnostics mobile app complements Cummins popular fault monitoring application by providing features such as a status page listing the customer’s connected equipment, and is organized by the engine system’s current fault code status. A convenient count reference displayed on each status tab provides current information on overall fleet health at a glance.
Intuitive navigation readily displays the complete Connected Diagnostics fault notification report, including a derate notification banner, prioritized fault codes and the suggested root cause of the fault. Hyperlinks are provided to the nearest Cummins service location and Cummins Care contact information in order to enable convenient and rapid connection to certified Cummins engine support. Search capability and equipment activity status based upon telematics connectivity further enhance the value of the app.
“Our aim was to design a mobile app that was easy to use while providing the power of genuine Cummins information and expert guidance to our customers,” said John Malina, Executive Director of Product Connectivity. “The Connected Diagnostics mobile app delivers this and more by categorizing and displaying all registered equipment by fault. This app supports Cummins goal to build value, reduce downtime and increase customer productivity through the power of Cummins.”
The mobile Connected Diagnostics app is available only to active Connected Diagnostics customers. For a current listing of integrated telematics providers, please go to cumminsengines.com/connected-diagnostics. To register for Connected Diagnostics, contact your telematics provider and your Cummins representative, or Cummins Customer Care at 1-800-DIESELS™ (1-800-343-7357). Once you are connected, please visit the App Store® or Google Play™ to download the Cummins Connected Diagnostics mobile app.
Customers can count on Cummins Care for all diesel and natural gas engines, available free of charge. As part of the total value that Cummins offers customers, coupled with its strong commitment to customer support, Cummins Care provides a trusted source of information for questions regarding the latest engine and product technology. The Cummins Care team is prepared to answer all operational questions on topics such as fuel and oil specifications and maintenance intervals. If service is needed, the Cummins Care representative will locate the nearest available and authorized service facility 24/7/365. Cummins Care representatives are available by calling 1-800-DIESELS™ (1-800-343-7357).
About Cummins Inc.
Cummins Inc., a global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. Headquartered in Columbus, Indiana, (USA) Cummins currently employs approximately 55,000 people worldwide and serves customers in approximately 190 countries and territories through a network of approximately 600 company-owned and independent distributor locations and more than 7,200 dealer locations. Cummins earned $1.4 billion on sales of $19.1 billion in 2015. Press releases can be found on the Web at cummins.com or cumminsengines.com. Follow Cummins on Twitter at http://twitter.com/cumminsengines and on YouTube at http://youtube.com/cumminsengines.