Cummins Inc. Connected Diagnostics Privacy Policy

Thank you for visiting this website, which is owned and operated by Cummins Inc. This Privacy Policy contains our online privacy and security practices and describes the choices you can make about the way your information is collected and used. Cummins Inc. is committed to providing customers with the best value products and services, both in the field and online. We also recognize and respect your privacy and are committed to providing adequate data protection and full compliance with applicable data privacy laws. If you buy engines with installed telematics devices, or engines that may enable telematics data capture, such data concerning the machine, its condition, and its operation is being transmitted to Cummins Inc.

The purpose of this Privacy Policy is to describe how Cummins, Inc. and its subsidiaries and affiliates (“Cummins”) collects, uses, safeguards and shares Telematics Information (as described more fully below). Please read this Privacy Policy carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us via email or as described at the end of this Policy.

Information We Collect
You may use our website without providing any information about yourself. However, in order to provide some of our web based services to you or to permit you to enter certain sections of our website, we require you to provide a small amount of personal information. For example, if you want to register a product, submit a question to us, inquire about our products, sign up for one of our programs, purchase items via our online store, apply for a job at one of our offices, or download one of our mobile apps, we must collect some personal information about you. We also provide certain sections of our sites for our suppliers, which allow them to access their Cummins account. Occasionally, we may invite you to participate in a survey or poll such as providing feedback about our site content, services, or products. Your responses will be anonymous unless you choose to provide your contact details so that we can provide you with additional information regarding the survey. The personal information you provide to us through our site varies, based upon the type of service you are requesting. If you choose to register for one of our programs, you always have the option of unsubscribing at any time.

We automatically collect Telematics Information from engine and related equipment in your vehicle in the course of, or as a result of, the operation or use of the equipment we provide, and may include the following:

• Location / geo-location information
• Engine performance data, including service history
• Equipment performance data
• Equipment identification information, including engine serial number (ESN),
• Engine and equipment ownership information
• Engine parameters
• Equipment parameters
• Software and hardware version numbers

While Cummins cannot identify the owner or operator of a piece of equipment with this Telematics Information alone, it may be possible to make that determination when the Telematics Information is combined with other data that may be available to us. However, please note that it is not our intent to identify specific individuals nor engage in any type of behavior or other individual-related surveillance. Rather, the purpose of this data collection is limited to evaluating and improving the performance of our equipment, and to facilitate customer services such as reminders to seek service for your vehicle. Where appropriate, we take steps to pseudonymize the data (i.e., remove any identifiers) so that your identity is not linked to the engine use and performance-related information that we collect. Please contact us for more information or details about the Telematics Information we collect.

Sharing Your Information
We use the information you provide to us to address your request, process your order, or respond to your questions. We may share your personal information with our subsidiaries, joint ventures, affiliates, authorized distributors and other business partners, to the extent that they are assisting Cummins in fulfilling your request, providing products or services to our customers, or for other marketing purposes on behalf of Cummins. We do not sell or share personal information provided to us with third parties for their own separate use. You always have the right to unsubscribe (opt out) from our marketing programs.

Telematics devices are designed to collect Telematics Information. The Telematics Information may be transmitted through wireless transmission automatically or manually to Cummins.

We use this Telematics Information to:

• Provide products and services, including engine support and service,
• Enable the sharing of data associated with your equipment relating to fault, performance and configuration of Cummins engines and other Cummins components and assemblies on equipment,
• Enable research and development activities associated with the telematics service provider’s products and services or Cummins products and services,
• Enable Cummins to provide certain data analytics, diagnostic, maintenance and repair services relating to Cummins engines and related components and assemblies,
• Enable telematics service provider to provide additional value added features to our customers

We share Telematics Information with you (or the applicable customer subscribing to our telematics services), Cummins employees, and Cummins subsidiaries, joint ventures, affiliates, authorized distributors, dealers, and other business partners, to the extent that they are assisting Cummins in providing products or services to our customers, or for other purposes on behalf of Cummins.

In addition to the sharing described elsewhere in this Policy, we will share Telematics Information with companies, organizations or individuals outside of Cummins when we have your consent to do so.

Legal Proceedings
We will share Telematics Information with third party companies, organizations or individuals outside of Cummins if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request,
• Enforce agreements between you and Cummins, including investigation of potential violations,
• Detect, prevent, or otherwise address fraud, security or technical issues,
• Protect against harm to the rights, property or safety of Cummins, our customers or the public as required or permitted by law.

Transfer in the Event of Sale or Change of Control
If the ownership of all or substantially all of Cummins business changes or we otherwise transfer assets relating to our business to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your Telematics Information to the new owner. If required by applicable law, Telematics Information will remain subject to the promises made in the applicable privacy policy unless you agree differently.

Access to Your Information and Choices
You can find out what Telematics Information we have collected from you and still have in our possession by contacting us. If you have questions about your Telematics Information you can Contact Us or call us at (812) 377-5000.

Transfers of Your Information to Other Countries
Like most global organizations, Cummins transfers (shares) some of the personal data that it collects and processes with relevant affiliates (personnel) in other countries. The data privacy laws that apply to personal data differ from country to country, and do not always offer a consistent level of protection to data that is transferred out of the country of origin. Nevertheless, Cummins takes steps to ensure that the personal data which is transferred to other countries is adequately protected at all times by the recipient, regardless of the country and the data protection requirements required by law in that location.

In relation to data transfers, Cummins relies on other types of protections, such as use of the E.U. Standard Contractual clauses and intra-company agreements to ensure an adequate level of protection for the data. If you have questions about Cummins’ cross-border transfers or believe that your information has been mismanaged, you can email us at, or write to us at Cummins Inc., 500 Jackson Street, Columbus, Indiana USA 47201.