Las Vegas (March 15, 2005) - Cummins Inc. (NYSE:CMI) announced that construction equipment operators can now harness the Internet using QuickServe® Online to save time and get immediate access to an online shopping cart for diesel engine parts. The site covers every Cummins engine built since 1960.
QuickServe Online was recently recognized by business technology publication, CIO magazine, as the winner of a Top 50 award and by Heavy Duty Trucking magazine as the winner of a Nifty-50 award, both awards for product innovation. Construction equipment owners in North America are now able to quickly and conveniently access the parts ordering system that is used by thousands of Cummins-certified service locations.
"QuickServe Online allows our customers to get quick access to real-time, daily updated parts and service information with the click of a fingertip," said Mike Champlin, Director PowerCare eBusiness & Information Products.
"And now any engine operator can fill an online shopping cart and send an order directly to their Cummins distributor. They don't have to call in; they don't have to walk in. Their parts can be shipped directly to their location," he added.
Cummins-powered equipment operators can access QuickServe Online, which offers 24-hour-a-day, seven-day-a-week access to parts and service information, a shopping cart, service bulletins and much more. This new shopping cart, available in April 2005, will allow construction equipment subscribers to view an online parts catalog for their engine, find the parts they need, and add them to the shopping cart. Therefore, if you own or operate a skid steer loader, an excavator, a concrete breaker and a Dodge Ram with a Cummins diesel, you now have the power to identify and order the right parts for your repair direct from your Cummins distributor, from your own PC.
QuickServe Online is easy to navigate, as content is customized by engine serial number. In seconds, QuickServe Online can sort through 60 million Cummins engine documents to find accurate, up-to-the-minute parts and service information about a customer's engine, including:
- Parts catalog with exploded parts diagrams
- Engine data plate information and wiring diagrams
- Troubleshooting and repair manuals
- Operation and maintenance manuals
- Service products and tools catalogs
- Publications catalogs
"QuickServe Online is yet another unique tool that sets Cummins apart from the competition by offering industry-leading solutions to its customers," said Champlin. "Dealers and distributors rave about the product, and it's evident by the more than 19 million hits the web site receives every month."
Customers can learn more about QuickServe Online by either contacting their local distributor or going online at http://quickserve.cummins.com
Cummins Inc., a global power leader, is a corporation of complementary business units that design, manufacture, distribute and service engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. Headquartered in Columbus, Indiana (USA), Cummins serves customers in more than 160 countries through its network of 550 distributor facilities and more than 5,000 dealer locations. With more than 24,000 employees worldwide, Cummins reported sales of $8.4 billion in 2004. Press releases can be found on the Web at www.cummins.com